General questions

What is AMAS.aero?

AMAS.aero is an innovative cloud-based compliance and safety management solution tailored for the aerospace industry. Developed by AeroEx and a global network of subject matter experts, the platform streamlines compliance, audits, safety, and regulatory management through a suite of interconnected applications.

Who can benefit from AMAS.aero?

AMAS.aero is designed for aircraft operators, maintenance organizations, aerospace suppliers, airports, drone operators, and ground handling service providers seeking a digital solution to optimize compliance and safety management processes.

How does AMAS.aero differentiate itself from competitors?

Unlike generic compliance software, AMAS.aero is developed by aviation industry experts and provides a specialized, aviation-focused regulatory database. The platform offers assisted and automated intelligence, real-time updates, and customizable compliance solutions, ensuring efficiency and reliability.

Can I customize AMAS.aero to fit my company's specific needs?

Yes, AMAS.aero offers flexible customization options to tailor compliance and safety management features according to your organization’s requirements.

Support & customer service

What support options does AMAS.aero provide?

• Telephone Support: Available Monday to Friday, 09:00 – 17:00 (CET) (excluding Swiss public holidays).
• Online Ticket System: Available 24/7 through the AMAS.aero platform.
• AMAS.aero Connect: Monthly forum for sharing insights and driving platform optimization.

What kind of training is available for new users?

AMAS.aero provides a range of training resources, including:

• On-site onboarding training (two days)
• Online help center and user guides
• Video tutorials and webinars
• Remote and on-site training sessions

Does AMAS.aero offer consulting and advisory services?

Yes, AeroEx experts provide advisory services, helping organizations navigate complex regulatory requirements, optimize compliance strategies, and implement best practices.

Technical & security

Is AMAS.aero a cloud-based SaaS (Software-as-a-Service) platform?

Yes, AMAS.aero is a fully cloud-based SaaS platform, accessible from anywhere with an internet connection. It includes 17 interconnected applications for comprehensive compliance and safety management.

Where is AMAS.aero hosted?

The platform is hosted by a German provider certified under ISO 27001. All servers are located within a secure, Tier III and CIS Level I certified data center in Germany.

How scalable is AMAS.aero?

AMAS.aero is fully scalable both horizontally and vertically, ensuring optimal performance with an average response time of under 1 second (depending on internet connectivity).

What are the data backup and recovery policies?

AMAS.aero performs daily backups, with data recovery available within 24 hours in case of failure detection.

How is data encrypted on AMAS.aero?

• Encryption in transit: Fully implemented for all data transmissions.
• Encryption at rest: Available for dedicated AMAS.aero clients.

Does AMAS.aero support different authentication methods?

Yes, secure authentication is supported through:

• Standard username/password login
• Single Sign-On (SSO) via Microsoft 365, Azure, Okta (OAuth2)
• Role-based authorization integration (optional, extra costs)
• Two-Factor Authentication (2FA)

How are the backups downloaded? Is there a LAN-to-LAN VPN and is it done via SFTP?
We mount them as needed via restic. Restic uses https to connect to our S3.

Platform features & functionality

How often is AMAS.aero updated?

The platform is updated monthly, with critical bug fixes addressed immediately.

Are the compliance libraries always up to date?

Yes, AMAS.aero’s regulatory databases are updated daily by AeroEx experts, ensuring users have access to the latest compliance requirements.

Does AMAS.aero integrate with third-party software?

Yes, AMAS.aero supports flexible third-party integrations, including Web Manuals, Orlando, and Leon. API integration for other platforms is available on demand.

Which languages are available on the AMAS.aero platform?

The platform is available in English, German, Italian, Spanish, and French. Additional languages can be added upon request.

Does AMAS.aero offer mobile access?

Yes, AMAS.aero is fully responsive and accessible on all mobile devices. Additionally, a native mobile app is available for offline reporting and manual access. Offline auditing is expected to be available in 2026

Can I try AMAS.aero for free?

Yes, AMAS.aero offers a 30-day free trial with full access to all applications. Request your free trial here.

Pricing & subscription

What is the contract term for AMAS.aero?

The standard contract term is a minimum of 12 months, with automatic renewal for another 12 months unless canceled at least three months before the expiration date.

Are updates and extensions free of charge?

All existing applications receive free updates for subscribed customers. New applications can be added to existing contracts at the applicable rate.

Are there different pricing plans available?

Yes, AMAS.aero offers flexible pricing plans based on your organization’s size and requirements. Contact our sales team for a customized quote.

Compliance & certifications

What certifications does AeroEx and AMAS.aero hold?

• AeroEx GmbH has been ISO 9001 certified since 2013.
• ISO 27001 certification for AMAS.aero is planned for 2026.

Does AMAS.aero help with regulatory compliance audits?

Yes, AMAS.aero includes tools for audit planning, scheduling, and execution, ensuring efficient regulatory compliance management.

Additional questions

What industries beyond aviation can use AMAS.aero?

While designed specifically for aerospace compliance and safety management, AMAS.aero’s features can be adapted for related industries requiring strict regulatory oversight.

How does AMAS.aero improve operational efficiency?

By digitizing compliance and safety management, AMAS.aero reduces manual workload, minimizes errors, and automates routine tasks, ultimately saving time and costs.

Can I migrate data from another compliance management system to AMAS.aero?

Yes, AMAS.aero supports seamless data migration. Our team provides assistance to ensure a smooth transition.

How can I stay updated with AMAS.aero news and updates?

Subscribe to our newsletter and follow our LinkedIn page for the latest updates, regulatory changes, and platform enhancements.

Still have questions?

If you need more information, feel free to contact our support team or request a free demo to see AMAS.aero in action!